Tuesday, January 06, 2009

Technology is NOT my friend . . .
On my way to work I drove through the Bank of America ATM to deposit a rent check. It has one of those fancy-schmancy ATMs that read the check, and that does not require an envelope. Imagine my surprise when it took the check, but told me it couldn't process my deposit, nor could it return the check. Thoughtfully, a phone number was provided.
I drove to the front of the bank and went on inside. Checking the computer, the teller could confirm that they had no record of me making a deposit. Turns out that the check fell through some crevice, and had to be fished out of the back of the ATM. It all turned out ok, but what would have happened if the bank had been closed when I made the deposit?
Over the weekend, I received an electronic phone message from Dell, notifying me that my order would be delayed and would ship on January 9. Only problem? I didn't place an order with Dell. I cancelled my account with Dell about 3 years ago, after I learned that there is no possible way to reach a Dell representative by phone who can assist you with any problem. My fear was that I'd been the victim of identity theft. I sent Dell an email, and left a voice mail message with their delayed shipping department.
After receiving a response to my email, (which failed to address my concerns), I called the phone number provided. I did eventually reach a person in India, who, when I explained my concerns, transferred me to another extension, where I was informed by a recording that the system was down, and to call back in a few hours.
This morning I got another phone call - electronic - from Dell. This one asked me to confirm that I was "Thomas" and gave me the option of saying they had called the wrong number.
What are the odds that this has been resolved?


Blogger sage said...

I hope you get it worked out--I hate only being able to talk to machines.

2:26 PM  
Blogger Auburn Kat said...

Sometimes it's so frustrating to deal with some companies! I hope everything gets resolved with Dell!

5:10 PM  
Blogger Karen said...

We've always had Dells but I hate trying to talk to anyone... you wind up in India and I can't understand their accent!


8:26 PM  
Blogger Prunella Jones said...

I hate having to talk to people in India, but I do find the American names they give themselves funny. For some reason it really cracks me up to hear, "Hello, this is John Kennedy speaking, may I help you please?" in an Indian accent.

8:44 PM  
Blogger LA said...

Oh man, that Dell situation does NOT sound good. Hopefully, it's just a wrong number and not ID theft. Did you check up on your credit cards?

10:31 PM  
Blogger kookla100 said...

Last week, I could see someone's ATM card had slipped into a crevice of the machine. Hopefully you had both situations resolved. We outsource our tech support to India and we get nothing but complaints about the language barrier. So veddy soddy.

Also, Happy New Year!! I'm up late with a hacking cough and just catching up on your blog.

2:09 AM  
Blogger Tiffany Norris said...

Good luck resolving this one!

6:47 AM  
Blogger Ryan said...

I find this stuff as annoying as you do , Tommy.

8:34 AM  
Blogger gaohui said...

Davidson garment is a quintessential Harley abercrombie Outlet davidson item, especially if you feature ones Harley decked abercrombie and fitch over. Featuring the whole distinctive line of leather abercrombie sale jackets, t-shirts, buckles, hats, belts, boots abercrombie & fitch and helmets, feeling of guilt reason this is abercrombie not to accessorize to max.A decent buy Harley enthusiast will abercrombie uk go in closet and grab a Harley t-shirt, leather jacket and boots. But, abercrombie london does your closet contain present accessory considering all abercrombie and Fitch Polo of? The Harley helmet. With out them your road abercrombie Polos trip could end in disaster.

7:52 PM  
Blogger chunxue said...

During the World War II, Art Deco jewellery was abercrombie & fitch a very popular style among women. The females started abercrombie wearing short dresses and cut their hair short. And cheap abercrombie & fitch such boyish style was accessorized with Art Deco jewellery. They used abercrombie and fitch long dangling earrings and necklaces, multiple bracelets and bold abercrombie outlet rings.Art Deco jewellery has harshly geometric and symmetrical theme instead abercrombie & fitch sale of free flowing curves and naturalistic motifs. Art Deco Jewelry abercrombie clothing today displays designs that consist of arcs, circles, rectangles, squares, and discount abercrombie triangles. Bracelets, earrings, necklaces and rings are added with long abercrombie and fitch UK lines and curves.One example of Art Deco jewelry is the Art Deco ring. Art Deco rings have abercrombie and fitch outlet sophisticated sparkle and bold styles. These rings are not intended for a subtle look, they are meant to be noticed. Hence, these are perfect for people with bold styles.

8:45 PM  
Anonymous Anonymous said...

One can engrave an eternal phrase, date, thomas sabo bracelet name, or symbol that has a special history. thomas sabo bracelets Silver Engraving Process.There are two ways to procure engraved discount thomas sabo bracelet silver products. Whether you buy a piece already engraved, or have cheap thomas sabo bracelet an engraver add that special message or name thomas sabo bracelet clearance to a silver item. thomas sabo An engraved silver gift, very popularly given during discount thomas sabo the special occasions like anniversary, christenings, birthdays thomas sabo sale uk is absolutely lovely and even more special as it’s personalized.

The two ways to thomas sabo jewellery nicely engrave your special design on a piece of silver item, is by a hand or machine process. Usually, the machine process is less expensive as it doesn’t require as much handcraft and time but the price thomas sabo silver of engraving usually depends on the number of characters and the kind of design you choose. Corporate gifts are also among our engravable range where we can engrave company logo or any required design or text.

12:57 AM  

Post a Comment

<< Home